ELITE Customer Payment Unallocations & Reversals

Correcting a Cash or Card Payment on a Customer's Account
If a cash or card payment was loaded incorrectly (incorrect amount or incorrect payment method was chosen) on a customer's account, please follow the st...
Mon, 10 Mar, 2025 at 1:50 PM
Correcting an Incorrectly Loaded EFT or BOF Payment
If an EFT or BOF payment has been loaded incorrectly (e.g., the wrong amount or incorrect payment method was selected), please follow the steps below to cor...
Mon, 10 Mar, 2025 at 3:41 PM