NOTE: Post customer lumpsum payments when you don't have an existing invoice to allocate the payment to. Meaning you only have a non-invoice document the customer have made payment on (Quote, Proforma Invoice).
Customer Lumpsum payments are also used when a deposit was paid, or if the customer has overpaid.
If you have access to the Customer Payments module in Back-office, you can post customer lumpsum payments.
STEPS:
1. In Advantage Back-office, click the left sidebar menu.
2. Click on the Customers menu.
3. Open the Customer Payments module.
4. Go to the "Lumpsum Payment" tab.
5. Select a customer from the Customer Name drop-down list.
6. Select the payment method from the Payment Method drop-down.
7. Enter the customer's name in the Payor Name field.
8. Enter the total amount they have paid into the Payment Amount field.
9. Select the Date Paid
10. Select the Accounting Period.
NOTE: It is important that the accounting period and the date corresponds with each other.11. Select your Bank Account from the drop-down list.
12. If required, select the "Post to Cashbook" option.
NOTE: The "Post to Cashbook" option must be selected when the payment is captured from the bank statement, and has not previously been posted to the Cashbook. 13. Select the "EFT Payment?" option.
NOTE: The "EFT Payment?" option must be selected when the payment is an EFT payment.14. Click on the Post Lumpsum button.
15. A system message will appear: Confirm Lumpsum Payment Posting.
16. Click on Yes.
17. A system message will appear: Post Payment and Cash Book successful.
18. Click on OK.
The payment is now available to be allocated to invoices in the Unallocated Payments module.
NOTE: To learn how to allocate a payment to an invoice, click on the following link: How do I allocate lumpsum / point of sale payments / refunds / journals to invoices?