If you have access to the Unallocated Payments module Back-office, you can allocate lumpsum and Point of Sale payments to specific invoices, and also allocate credit notes and journals to invoices.
1. In Advantage Back-office, click the left sidebar menu.
2. Click on the Customers menu.
3. Open the Unallocated Payments module.
4. Click on the filter button in the navigation bar:
5. This will display a picklist fly-out.
6. Type a part of the customer's name / customer ID / customer number in the search field at the top of the picklist fly-out.
7. Press the "Enter" button on your keyboard.
8. Click on the customer in the picklist fly-out that you want displayed. The picklist then closes and the information of the selected customer is displayed.
NOTE: Only customers with unallocated payments are displayed.9. Select Payments/ Journals / Credit Notes as the transaction type that you would like to allocate to the invoice:
10. Tick the "Pay" checkbox of the unallocated transaction in the top grid:
NOTE: If you are not allocating the full transaction amount, i.e. only a partial amount, change the amount field, in the TOP grid, to the amount you are allocating. 11. Tick the "Pay" checkbox of the invoice/s you are allocating the transaction selected at the top to. The invoices can be found in the bottom grid:
NOTE: If you are not allocating the full transaction amount, i.e. only a partial amount, change the amount field, in the bottom grid, to the amount you are allocating to the invoice. 12. Once the amount in the TOP grid balances with the amount in the bottom grid, the "Post" button will turn green, and become enabled, and the yellow "Amount Allocated" field will show 0.00 when the amounts balance:
13. Click on the "Post" button.
14. A system message will appear: Confirm Customer Payment Allocation Posting.
15. Click on "Yes"
16. A system message will appear: The Unallocated Journal Post was successful.
17. Click on "OK".