Advantage Application Related Issues

What Do I Do If A Workstation Says"Database is not responding"?
This error is displayed if a workstation is not able to connect and communicate with the server that is hosting the database. To resolve this issue...
Mon, 12 Jul, 2021 at 12:46 PM
What Do I Do If My Server Says "Database is not responding"?
This error is displayed if a workstation or server is not able to connect and communicate with the server that is hosting the database. This might be to a s...
Mon, 12 Jul, 2021 at 12:26 PM
What Should I Do If Our Advantage Application Is Running Slow?
Over time, the log file gradually increases due to various reasons. The speed of the application might become affected by the size of the database's .ld...
Mon, 12 Jul, 2021 at 12:35 PM
How Do I Direct A Workstation To Communicate With A New Server?
If you have moved the server to a new computer, the existing workstations will need to be pointed and redirected to communicate with the new server, as the ...
Mon, 12 Jul, 2021 at 12:45 PM
How Do I Direct A Workstation To A Server After The Name Of The Server Was Changed?
1. On the workstation computer, press the Windows key + R on your keyboard. 2. Type "regedit" and click "OK". 3. Once the Regist...
Mon, 12 Jul, 2021 at 12:53 PM
What Should I Do When I Get Runtime Error 2147467259 (80004005)?
If you receive the bellow error in our application, it might be .dll related and can be resolved by doing a complete reinstallation of Advantage. Please see...
Mon, 12 Jul, 2021 at 11:21 AM
How do I uninstall Spiralsoft Advantage?
Uninstall from the Start menu (Windows 10) 1. Select Start at the bottom left-hand corner and look for the app or program in the list shown. 2. Pres...
Mon, 12 Jul, 2021 at 11:13 AM
Why are my line-items duplicating on our invoices?
Sometimes our customers report that they would sell a single product, but it would reflect twice on the invoice. This issue has been found to be due to the ...
Fri, 6 Aug, 2021 at 11:22 AM