If you have access to Product Reports in Back-office, you will be able to view report 317.


1. In Advantage Back-office, click the left sidebar menu. 

2. Open the Products menu. 

3. Click on Product Reports.

4. Select report Report 317 - Customer Unallocated Payment Allocations, by clicking on it. 

5. Click on the "Show Report" button. 

6. You can change the report date that will reflect on the report. 

7. This report can be filtered by the following: 

Transaction Dates:

Select From and To dates
Transaction Type:

All or
Payments or
Journals or
Credit Notes 


8. Click on the Fetch button. 

9. This report can be exported to the following file formats: Microsoft Excel, Acrobat PDF and Text CSV.