If you have access to the User Catalog in Back-office, and you know the user's current password, you will be able to change the password to a new one.
1. In Advantage Back-office, click the left sidebar menu.
2. Click on the System menu.
3. Open the User Catalog.
4. On the Users tab, click on the filter button in the navigation bar. A list of users will appear.
5. Select a user from the list.
6. The menu bar a the top indicates which user is selected:
7. Click on the "Change Password" button.
8. Type the current password in the input field.
9. Click on "OK"
10. Type a new password in the "New Password" field.
11. Type the same password in the "Confirm Password" field.
12. Click on "OK"
13. Click on the save button in the navigation bar: